Background Check

Welcome to the Background Check Page.

Please read the instructions carefully and watch the video before proceeding.

What we screen for: screens the reports for multiple evictions, serious drug related or violent criminal offenses, and registered sex offenders.  If you are aware of past criminal history that may effect the screening process, please apply with the help of a participating agency. has a policy that everyone who posts an ad for a roommate, even property owners, must complete a background check.

Services for Justice Involved Persons:

If you have past criminal history or are recently released from incarceration, we offer services for persons who are justice involved. has a separate roommate matching database exclusively for past offenders. You can obtain a referral to join as a justice involved member by clicking “join with an agency” below.

Note: If you are unable to pay the background check fees, join with an agency. 

Click here to join with an agency.

Next steps:

          1. Get these two reports.


Click here to get your Tenant Screening Report ($31)


Click here to get your Massachusetts CORI Report ($25)


           2.  Before clicking the blue button and verifying your CORI report, read our Policies and Agreements


I have my CORI report


           3.  When approved, you will receive links by email to post an ad and activate your new account.


About the Tenant Screening Report:__________________________________________________________

  • IMPORTANT- Please make a copy of your Tenant Screening Report within 48 hours of opening the secure link by email.  
  • The Tenant Screening Report will be sent automatically to by the screening service.
  • You will need to have your driver’s license and social security number ready to obtain the report. The Tenant Screening Service does not accept ITIN numbers, you must have a social security number to access this report. The screening service charges $31 for the report which you may keep for your records.  You can make payment online with a major credit card. The report may be completed the same day, or if there is criminal history being reported, it may take up to one week. A copy will be sent automatically to to review.  A link will be sent to you to make a copy of your report. You must copy the report within 48 hours of opening the email with the link and signing in to your account or the link will expire. will keep a copy of your report for up to 45 days and then it will be deleted.
  • The Tenant Screening Report will include your TransUnion credit report, a thorough OFAC, SDN, nationwide criminal records search, sex offender’s registry, FBI’s Most Wanted, Terrorist Watch, and a national eviction history search. All searches are conducted in compliance with the Fair Credit Reporting Act (FCRA) by Reliable Background Screening a BBB recommended service. will not accept background check reports from other services.

About the CORI:

  • The Massachusetts Criminal Offender Record Information (CORI) report is specific to criminal records for the state of Massachusetts. The state charges $25 for the online  CORI report, however, qualifying households can obtain the report free of charge by filling out an Affidavit of Indigency Form and sending the report by post or “snail mail”. This process takes about 2 weeks.
  • You can obtain your CORI quickly (within 2-3 business days) by ordering it online, but your are required to pay the $25 fee. To order your report online, first create an account, then when you will receive an email to  login and request your CORI report, you can download the report from your private user dashboard. You will need personal information about your family and birthplace and a copy of your state driver’s license or identification to request the report. After you obtain the report, click “I have my CORI” and follow instructions carefully to redact your personal information before sharing information on the report with members. You are not required to show your report to anyone but by joining are verifying that you have received the report and have no serious criminal history in the state of Massachusetts.

Protect Your Identity:

  • You are not required to show your background check report information to anyone. However, if you decide to share your reports with a landlord or prospective roommate, redact the following information: 1) Your year of birth, 2) the first five digits of your social security number, 3) your parents information, and 4) if your case is “closed” or “dismissed” keep these words on your report, but redact any information about the case.



  • If you need to dispute any of the information that you find in the Tenant Screening Report, you can contact Reliable Screening Service directly at (800)787-2439. For disputes about information in your CORI, see links in our Resources section for free legal services available in Massachusetts.